Uploading and Managing Creatives
Last updated: September 17, 2026
Creatives are ad assets — banners, images, HTML5 — that affiliates use to promote your offers. Uploading them to TrackOG means affiliates access everything from their panel without you sending files over chat.
Where to find it
Offers > Creatives
Adding a creative
- Click Add Creative
- Fill in:
| Field | What to enter |
|---|---|
| Offer | Which offer this creative belongs to |
| Title | Descriptive name e.g. "300x250 Banner – Hindi" |
| Type | Banner, HTML5, Video |
| Dimensions | Width × Height in pixels |
| File / URL | Upload file or enter hosted URL |
- Save
The creative appears in the affiliate's panel under the relevant offer.
Best practices
- Upload multiple sizes — affiliates use different formats (300×250, 728×90, 320×50 mobile)
- Name clearly — include size, language, campaign
- Update when designs change
Frequently Asked Questions
Q: Can affiliates download creatives from their panel? A: Yes — affiliates see creatives for offers they have access to and can download them.
Q: What file formats are supported? A: Common image formats (JPG, PNG, GIF) and HTML5. Contact your account manager for video support.
Related articles
- How to Create an Offer in TrackOG
- Affiliate Access Requests